Refund Policy
At Pulses Digital, we are dedicated to providing top-notch IT services, including SEO, casino backlinks, guest posting, WordPress website development, and social media marketing. Our primary goal is to ensure your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be requested for purchases made on pulsesdigital.com.

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1. General Refund Conditions
We aim to deliver high-quality digital services. While all sales are typically final, we understand that exceptions may occur. Refunds may be considered if our services or digital products fail to meet the agreed-upon specifications or quality standards outlined in your order.

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2. Eligibility for Refunds
Refunds may be requested under the following circumstances:

• Non-Delivery: If we fail to deliver the service or product within the agreed timeline due to our error.
• Substandard Quality: If the service delivered significantly deviates from what was promised in the service description or agreement.
• Cancellation Before Work Begins: If you cancel your order before work commences, you may request a full refund, provided no costs have been incurred or services started.

Refunds will not be issued for:

• Change of Mind: Once work has begun or been completed.
• Completed Services: Services already rendered or digital products delivered.
• Third-Party Delays: Delays or issues caused by third parties (e.g., website owners rejecting guest posts due to content issues provided by you).

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3. Refund Request Process
To request a refund:

1. Contact us within 7 days of service delivery or non-delivery issue.
2. Email us at pulsesdigital@support.com with:
   • Your order number.
   • A detailed explanation of the issue.
   • Any supporting evidence (e.g., screenshots, emails).

We will review your request and respond within 5 business days. If approved, refunds will be processed to your original payment method within 10 business days.

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4. Custom Projects (e.g., WordPress Development)
For custom projects like WordPress website development:

• Deposits or initial payments are non-refundable once work has begun.
• If we fail to complete the project as agreed, a partial refund may be issued proportionally to the work not completed, at our discretion.

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5. Charges and Disputes
If you initiate a chargeback or payment dispute without contacting us first, we reserve the right to contest it and provide evidence of service delivery. We encourage you to contact us directly to resolve any issues before escalating to your payment provider. Your satisfaction is important to us, and we are committed to finding a mutually beneficial solution.